Inhira Support Center

Question 1

Is my estate plan legally valid if created online?

Accepted Answer

Yes. Documents are legally valid if they align with state laws and are executed properly (signed, witnessed, and notarized). Inhira uses attorney-reviewed templates to ensure compliance with all 50 state requirements.

Question 2

How does online notarization work?

Accepted Answer

It’s a secure video session with a commissioned notary. You verify your identity using government-issued ID, sign electronically, and the notary attaches a digital seal. Online notarization is available for most estate documents in most states. For documents that require in-person signing, Inhira provides step-by-step instructions tailored to your state.

Question 3

Do I need witnesses to sign my will?

Accepted Answer

Most states require two disinterested witnesses (people who are not beneficiaries) to watch you sign. Inhira provides a specific signing checklist customized for your state's requirements.

Question 4

Should I choose a will or a trust?

Accepted Answer

A will covers asset distribution and guardianship designations. A trust helps avoid the time and cost of probate court while providing more privacy. Many families choose both for comprehensive protection.

Question 5

Can I update my documents later?

Accepted Answer

Yes. Life changes like marriage, divorce, new children, or significant asset changes require updates. You can return to Inhira at any time to revise and regenerate your plan without starting from scratch.

Question 6

What if I move to a different state?

Accepted Answer

State laws vary significantly. It is best practice to review your plan after a move to ensure it aligns with your new state's specific statutes. Inhira can help you update your documents for your new state.

Question 7

How do I name a guardian for my children?

Accepted Answer

You nominate guardians within your will. This ensures your children are cared for by people you trust if you are unable to do so. You can also name backup guardians in case your first choice is unable to serve.

Question 8

Can I include digital assets like crypto?

Accepted Answer

Yes. You can include instructions for digital legacy access including cryptocurrency, online accounts, and digital property. We recommend referencing the location of keys and passwords rather than listing them directly in the document.

Question 9

How is my information protected?

Accepted Answer

We use bank-grade AES-256 encryption for all data at rest and in transit. Your data is only accessible to you and the commissioned notary during your session. We follow HIPAA guidelines.

Question 10

Will this avoid probate?

Accepted Answer

A will goes through probate court; a properly funded trust generally does not. Your outcome depends on asset titling, beneficiary designations, and state law. Our trust plans include guidance on proper funding.

Question 11

How quickly will support respond?

Accepted Answer

Our team typically responds within 48 hours during normal business hours (Mon-Fri 9am-6pm ET). Urgent notarization issues are prioritized and often resolved within hours.

Question 12

Do you offer refunds?

Accepted Answer

Yes — a full refund within 30 days of purchase, provided you have not started notarization. Generating, downloading, or signing your documents does not affect eligibility; only starting a notarization session does, because at that point the session has been performed. Contact support with your order details and we will refund the original payment method, usually within 5–10 business days.

Answers for wills and notarization

Common Questions

Legal Validity

Bank-Grade Security

Fast Response

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